Customer Testimonials

Here's what some of our customers are saying about us -
we would love to hear from you, too; happy or not!
(These are actual customer's comments, used by permission)

 

I love your exterior service. My truck comes out of there every time looking perfect! I commend you on the free vacuum hoses at the end, and the excellent drying room at the end. My truck comes out even drier than if I had dried it myself! Also, thank you for the excellent prices!
-Nick Alongi

I had my best car washing and detailing experience ever at JAX. I thought it would be another normal wash and detail, until I saw the JAX facility and service. My vehicle was treated by the workers as if it was there own. They did an unbelievable job! I cant thank them enough. As for the detailing, I have never seen a better coat of wax put on my car. This stuff shines like crazy! And it lasts for 3 months! WOW! I am just so happy to tell everyone that JAX is the only way to go. THANKS JAX!
-Rajiv Bhargava

This web site is awesome! It shows how much you care about making JAX car washes the best ever, top notch. I was sorry to hear that you had sold out, but was impressed with the way you came back! Jax Car Wash and the Milen family belong right where they are, in Oakland County/Southeastern Michigan.
-Laurie Karbal Brant

Your service is great. B'ham is the best location; they always do a fantastic job, especially in the Detail department.
-Sara Sjoberg

I am very pleased with the Rochester Jax establishment. They are extremely accommodating, personable. If something is wrong, they rectify it right away. Great management staff.
-Sherry Winn

Glad you have the property back! YOU are JAX and no one can take your place!
-Renee Miller

I am glad you guys are back! I have come in periodically in the last three years and recently too, and you sure can tell a difference!
-Margo Borkin

Your Crew did a great job! I was very pleased!
-Jack Hanna

I was amazed and impressed at the amount of time and effort spent to clean off the grease from an unpaved road that remained on my car after it went through the wash. Splatterings were left on the outside mirrors, rear bumper, lower 2 feet of car and more. It must have been 20 minutes that this man spent to remove all of the grease and dirt. I have never seen this before. It seemed like he went out of his way to good a fantastic job, and he also seemed not to mind the time that my car was taking. I even got a smile or two from him. It is obvious that things are getting better at JAX!
-Laurie Brant

Happy to see original owner back in business. After two visits previously I have never gone back because of poor service. Yesterday, my car was spotless inside and out. Thanks for a great job. I'll be back. Received a coupon in the mail and read the article in the Eccentric so I knew I would be returning to Jax Kar Wash. Keep up the good work.
I have told many your back in business and everyone was happy to hear the good news.  One comment yesterday - Oh, your car smells so nice.
-Dolores Lane

A huge improvement from past management... you are living up to your commercials... staff at Southfield store was cordial and responsive... worth every penny of what you charge... our company has purchased certificates for our employees in the past and will do so again.
-Frederick Marx

Special thanks to the Royal Oak Jax Kar Wash for taking special care!
On Saturday, January 12 around 3 pm, my cocker spaniel and I went for a Jax car wash. I was more than a little impressed with the phenomenal customer service ... from the smile that welcomed us and took the order, to the employee who took special interest in my 15 year old cocker Nikki, to the courteous vacuum folks, to the window washers, to the detailers to the checkout clerk to the anonymous someone who found my missing credit card on the inside car floor somewhere and placed in on the seat for my discovery.
You definitely know how to hire folks who care and do the right thing.
Thanks so much.
-Maryann Schlie

Just wanted to tell you that I'm very impressed with your web-site. As a retired GM engineer, I've been in the process of learning more about making web pages -- yours are very well done and interesting to visitors. Your washes are ok, too! Keep up the good work.
-Richard Sweet

Just want to let you know that I see the "old" service back again at Jax. I had stopped coming to Jax because I wasn't seeing a very good level of service (slowness, poor attitudes, poor job). Plus, I was getting hustled for tips. Keep up the good work!
-Jim Stout

I have been going to Jax for the past three months. They have an excellent staff, headed by their manager. I have told many of my friends about this wonderful facility in Troy. I would recommend this car wash without reservation. I plan on getting my two cars fully detailed.
-Joe Gilligan

I don't normally send a comment like this, but I had to let you know how good of a job you are doing. I would just like to extend my thanks and appreciation for giving me superior service during my first visit at Jax. I wasn't sure what to do or where to go, but everybody seemed willing to help. Everybody at the Birmingham location was pleasant and offered excellent customer service, to the very end. I am going to be a regular customer at the Birmingham location and I am going to refer everybody I know to you.
Thanks again
-Craig Blok

I just want you to know that i had the best experience at the troy location that i have ever had.  The manager was very helpful and pleasant.
-Anonymous

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