Need Some Help With Registering Your FastPass?

So you need help?

 

Where do I find my FastPass Number?

The Rewards FastPass Number can be found in two places:

1) On the header of your cash register receipt:

6-Digit Mini-FastPass                                 11-Digit Full-Sized FastPass (with + sign)

receipt

2) And of course on the FastPass on your Windshield!

6-Digit Mini-FastPass                                 11-Digit Full-Sized FastPass (with + sign)

                           FastPass

YOUR FASTPASS MAY ONLY HAVE 6 DIGITS! If so, please be sure to click the link that says "If your FastPass only has 6 digits, click here".

 

Why do I get an error when I attempt to register my FastPass number?

One of several errors can cause this problem:
1. There was a typo when you were entering your number -- please try again! There should be 5 numbers before the "+" sign, and 6 numbers after. There are no letters, so don't use the letter "o"; use zero instead.
2. The email address was not valid or was not provided.
3. The email address and confirmation email address do not match.
4. You have a 6-digit mini-FastPass, but are trying to enter it into the 11-digit boxes. Please click on the link above the boxes.


 

I'm still having problems!

Click here to contact Jax. We'll be happy to help. Be sure to include the exact error you are receiving.